Last updated: 19 June 2026
This Privacy Policy explains how Nexus Peptides (“Nexus Peptides”, “we”, “us” or “our”) collects, uses, stores and protects your personal data when you visit nexuspeptides.eu (the “Site”) or place an order with us. We are committed to handling your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable data-protection law.
1. Who we are
Nexus Peptides operates this Site and online store, supplying research-grade peptides for in vitro laboratory research use only. For any privacy-related question you can contact us at support@nexuspeptides.eu. For the purposes of the GDPR, Nexus Peptides is the data controller for the personal data processed through this Site.
2. What data we collect
- Account & identity data — name, email address, and password when you create an account.
- Order & transaction data — billing and shipping address, items ordered, order value, and order history.
- Payment data — payments are processed by third-party payment providers. We do not store full card numbers on our servers; we receive only confirmation of payment and limited transaction details.
- Communications — messages you send us by email or contact form.
- Technical & usage data — IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
3. How and why we use your data
- To process and deliver your orders, including taking payment and arranging shipping.
- To manage your account and provide customer support.
- To send service messages relating to your orders (for example order confirmations and dispatch notices).
- To comply with our legal and accounting obligations.
- To maintain the security of the Site and prevent fraud.
- To improve our Site and services through aggregated, non-identifying analytics.
4. Legal bases for processing
We rely on the following GDPR legal bases: performance of a contract (to fulfil your orders), legal obligation (for tax and accounting records), legitimate interests (to secure and improve the Site and prevent fraud), and consent (for non-essential cookies and any marketing, where applicable). You may withdraw consent at any time.
5. Cookies
We use cookies that are strictly necessary for the Site to function (for example to keep items in your cart and to remember your age/research-use confirmation), and, where applicable, optional analytics cookies. You can control or delete cookies through your browser settings. Disabling essential cookies may affect how the Site works.
6. Who we share your data with
We share personal data only as needed to operate the store, including with: payment processors (to take payment), shipping and logistics partners (to deliver your order), and IT/hosting providers that support the Site. We may also disclose data where required by law. We do not sell your personal data.
7. International transfers
Where a service provider processes data outside the European Economic Area, we take steps to ensure an adequate level of protection, for example through Standard Contractual Clauses or an adequacy decision.
8. Data retention
We keep personal data only for as long as necessary for the purposes set out above, including to satisfy legal, accounting or reporting requirements. Order and invoice records are typically retained for the period required by applicable tax law.
9. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent. To exercise any of these rights, contact us at support@nexuspeptides.eu. You also have the right to lodge a complaint with your local data-protection supervisory authority.
10. Data security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse, including encrypted connections (HTTPS) across the Site.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date above shows when it was last revised. Material changes will be posted on this page.
12. Contact
Questions about this Privacy Policy or your personal data can be sent to support@nexuspeptides.eu.